Wednesday, October 29, 2008

Linden Labs and Ways to Protest

There is ONE way to get Linden Labs attention. Please keep reposting this, so that many will see it:
Linden Labs is a California Company. This type of action does come under the California Attorney General's Juristiction as it could be considered Consumer Fraud, according to my attorney.
While Linden Labs does have a TOS... A TOS is simply a contract between two parties. No contract can violate local, state or federal laws. Consumer fraud is illegal and can not be waived as acceptable, just because Linden Labs has a TOS.
If MANY of us contact the California Attorney General, they will investigate. Here is the contact information for the Attorney General's office:
Attorney General's OfficeCalifornia Department of JusticeAttn: Public Inquiry UnitP.O. Box 944255Sacramento, CA 94244-2550(916) 322-3360
I would suggest calling them AND writing them. Please keep the following in mind when you do:
1. Their office is in the same time zone as Linden Labs, they are open from 9:00 am to 5:00pm, Monday through Friday.
2. Be polite. Remember, they are just a fact collector and they are always on the side of the consumer.
3. Be clear and have a talking plan. Most likely, the person you speak to, will not know anything about Second Life, so be prepared to clearly explain how Second Life works and why you believe their actions to be illegal and immoral.
4. Know Linden Labs Contact Information:Linden Labs, 945 Battery Street, San Francisco, CA 94111
5. Don't fear retialation from Second Life in any way. In California that would be a criminal act. They may not suspend cancel your account, or act in any adverse way against you for attempting to exersize your legal rights.
Good luck everyone.

2 comments:

Unknown said...

WOW, great work on your part, Lemania...I'm definitly passing your url around to everyone. I hope that everyone who's affected by this 'bait and switch' uses the info and hopefully gets investigated.

Leslie said...

Hi Sally -- :) Good thing there is a great grou for this in SL who provided the info - -SOS- is the group! Check them out.